Top news coming in to a warm San Francisco today, right after the news of the NFL, referees’ agreement (See that article here: NFL, referees’ union reach tentative agreement (Video) (Video)) is about Google and Apple.
People in San Francisco and around the country have been complaining bitterly about the new Maps app and as a result, the CEO of Apple, Tim Cook had to make a public apology: “At Apple, we strive to make world-class products. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.”
But many noted that Cook didn’t actually make any promises of how exactly Maps would be fixed. Instead, customers were advised to use “alternative mapping apps like Bing or Mapquest from the App store, or even use Google Maps via the Safari browser,” says Newser.com
San Francisco resident, Alice Marshall, says: “It seems the battle is now on between these two Silicon Valley companies. I can only say that competition, as the saying goes, is always good for the consumer. I hope they can get this sorted out soon.”
As at the time of this writing, the complaints on Apple’s support sites run to 94 pages long.
Mashable advises that a new iOS 6 argument may be coming.
Follow Sheila on Twitter (@Sheilamba)
Subscribe to Sheila’s articles for updates in your inbox as they are written. Your email will never be shared.
See photos in the slideshow at the top of this article for more on this story. See too the video for more on this story.
Be sure to check out Sheila’s other column, on travel