If your power is out and you’re wondering when the lights will come back on, you’re not alone. Hurricane Sandy has yet to make landfall and more than 500,000 people are already without power in the Northeast as this powerful storm hits the East Coast with battering winds and massive storm surges.
Many National Grid customers are trying to find out when the power will come back on, but this storm is far from done, so patience is the word of the day.
When Hurricane Sandy exits the Northeast, National Grid expects that the storm could affect more than 50 million people in the Eastern US, including electricity and natural gas customers in New England, upstate New York, New York City, and Long Island.
Stay informed during the storm and register for broadcast text alerts by texting STORM to NGRID (64743). Sign up for e-mail alerts by creating a profile. Follow National Grid on Twitter or Facebook for the latest storm information.
How to report a power outage or wire down during Hurricane Sandy: If your power is out, there is no set time that power will be restored in your area. However, you can get an estimate on the National Grid’s “Outage Central” here.
If your Internet is down, report outages and wires down by calling 1-800-465-1212 in New England and 1-800-867-5222 in New York.
Get National Grid Power Restoration Alerts: Text STORM to 50101 and get mobile updates on power restoration efforts in your area.
To get an idea about how many customers are out in your area, bookmark the National Grid power outage maps by region here. This will also give you a general idea when your lights should come back on.
Keep your mobile phones and tablet computer charged so you can check on outage information related to Hurricane Sandy. It is the fastest way to get information if you still have power on your mobile device.
Power Outage Tips from National Grid
- Never touch downed power lines, and always assume that any fallen lines are live electric wires. If you see one, report it immediately to National Grid or your local emergency response organization.
- If you use a generator to supply power during an outage, be sure to only operate it outdoors. Before operating generators, be sure to disconnect from National Grid’s system by shutting off the main breaker located in the electric service panel. Failure to do this could jeopardize crew safety.
- If you lose power, turn off any appliances that were on when the power went off, but leave one light on so you will know when power is restored.
Track Hurricane Sandy’s path in real time and get important storm related information on Google’s Crisis Map here.